Privacy Policy

At BookMyCarpet, we value your privacy and are committed to protecting your personal data. This policy outlines how we collect, use, and store your information in accordance with the UK General Data Protection Regulation (GDPR).

1. What Information We Collect

We may collect the following data when you interact with our website:

  • Contact details (name, email, phone)
  • Booking and service information
  • Billing and delivery addresses
  • Site usage (via cookies and analytics tools)

2. How We Use Your Data

We use your data to:

  • Process bookings and provide services
  • Send appointment updates and quotes
  • Improve our website experience
  • Send marketing communications (if opted in)

3. Sharing Your Data

We do not sell or rent your personal data to third parties. We may share your data with trusted service providers solely for the purpose of fulfilling your order or improving our service (e.g. delivery teams, payment processors).

4. Your Rights

You have the right to:

  • Access the data we hold about you
  • Request correction or deletion of your data
  • Withdraw consent for marketing communications
  • Make a complaint to the Information Commissioner’s Office (ICO)

5. Data Retention

We only keep your data for as long as necessary to fulfil the purposes outlined in this policy or as required by law.

6. Contact Us

If you have any questions or concerns regarding your data, please contact us at:

Email: contact@bookmycarpet.co.uk

Last updated: June 2025